Cell Phone Plans - Info Bank

What’s the best phone or mobile plan for refugees and other immigrants in Canada?

There is no single “best plan” or even “best phone” for new arrivals. The best phone and plan are the ones that meet your needs and budget. This short guide will show you how to choose the plan or phone for you.

How do I avoid extra charges on my phone bill?

It can be stressful to see charges you didn’t expect on your monthly phone bill. This guide explains how to best avoid them and what to do if you have a problem with the company providing your phone service.

Download the guide

Learn what you need to know before you pick your phone or plan. This guide is available in 15 languages to help you get the information you need easily. Five more are coming soon.

Currently available

English English French Français Swahili Kiswahili Arabic العربية Somali Soomaali Tigrinya ትግርኛ Chinese (Simplified) 简化字 Spanish español Lingala Lingála Rohingya (Latin Script) Ruáingga Vietnamese tiếng Việt Burmese မြန်မာဘာသာစကား Amharic አማርኛ Bengali বাংলা Turkish Türkçe

Coming Soon

Pashto پښتو

Nepali नेपाली

Dari دری

Ukrainian Українська

Russian русский

Access all languages here (via Google Drive)

How to use these
infographics

You can use these infographics in whatever way works best for you or your community.

Download them and save them on your phone

Print them for workshops, events or classrooms

Share them in WhatsApp groups, on social media or in newsletters (or any other digital platform)

Add them to community bulletin boards or display screens

Made with expert advice

This guide was created in collaboration with experts from the Commission for Complaints for Telecom-television Services (CCTS) and the Canadian Radio-television and Telecommunications Commission (CRTC).